FAQ - DIGIRG CLOUD

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Digirg Cloud - Comprehensive FAQ Center

Digirg Cloud Help Center

Find comprehensive answers to all your questions about our products, services, and policies. Everything you need to know before and after your purchase.

Welcome to Digirg Cloud

Digirg Cloud provides premium source codes, scripts, and digital products at competitive prices. We offer direct downloads of original developer files without license keys at significantly reduced rates compared to official channels.

Important Notice: Our support covers only product delivery issues (missing files or download errors). We do not provide installation support or setup services. All product implementations must be handled by the purchaser.

Setup Services: For professional installation assistance, contact our team via WhatsApp at +91 9453642431 (additional charges apply for setup services).

Why choose Digirg Cloud over other providers?

Digirg Cloud stands out for several compelling reasons:

  • Authentic products at affordable prices: Receive genuine developer files without the premium price tag of official channels
  • Malware-free guarantee: All products are thoroughly scanned and free from viruses, backdoors, or malicious code
  • Instant access: Direct downloads immediately after purchase with no waiting periods
  • Exclusive collection: Many products unavailable through free distribution channels
  • Continuous updates: Our inventory is regularly refreshed with new and updated products

How are your prices significantly lower than developer prices?

Our competitive pricing is possible due to several factors:

  • No licensing included: Products are provided without activation keys or official licenses
  • Update policy: Free version updates are not included with purchases
  • Support scope: As resellers, our technical support capabilities are limited compared to original developers
  • Product modifications: We do not alter core functionality or fix existing developer bugs

Important Consideration: Some products may contain minor undisclosed bugs which contribute to the reduced pricing. We recommend purchasing only if you possess the technical expertise to troubleshoot potential issues, as we cannot provide bug resolution support.

What if a script isn't compatible with my hosting environment?

Regarding hosting compatibility:

  • We clearly specify supported hosting configurations on each product page
  • We strongly recommend using our suggested hosting plans for optimal performance
  • If you choose alternative hosting, compatibility issues may arise

Refund Policy: No refunds will be issued for hosting compatibility issues. We explicitly state supported environments on each product page.

Customization Option: If you require modifications to support your specific hosting environment, our team can provide this service for an additional fee. Contact us via WhatsApp to discuss your requirements.

What is the purchasing process at Digirg Cloud?

Our simple purchasing workflow:

  1. Account Setup: Register on our account page
  2. Browse Products: Explore our extensive catalog
  3. Add to Cart: Select your desired products
  4. Checkout: Proceed to secure payment
  5. Payment: Complete transaction via multiple payment options
  6. Download: Immediate access to purchased items

What is your refund and return policy?

Our refund policy is designed to be fair while protecting our business model:

Key Policy Points:

  • All sales are final once download links are accessed
  • No refunds for compatibility issues or feature expectations
  • Refunds considered only for undelivered products
  • Duplicate purchases may be refunded if requested within 24 hours

For complete policy details, please review our Refund Policy page.

What if the product version isn't the most current?

Version information and policy:

  • We provide the version specified on the product page at time of purchase
  • Version updates are not included unless specifically noted
  • We recommend confirming the current version before purchasing if this is critical for your needs

Version Disclaimer: No refunds will be processed for version-related concerns. We clearly state the included version on each product page.

How do you ensure product authenticity and security?

Our product verification process:

  • Direct from developers: Files are sourced exclusively from official developer channels
  • No third-party modifications: We never obtain products from unauthorized repositories
  • Security scanning: All files undergo multiple security checks before being made available

Verification Tools: For your peace of mind, we recommend scanning with:

  • WordPress plugins: Wordfence, Sucuri Security, AntiVirus
  • Online scanners: VirusTotal, Quttera
  • Manual inspection: Review code with tools like PHPStan or Psalm

Are license keys included with purchases?

License key information:

  • No activation keys: Products are provided without licensing credentials
  • No automatic updates: Licensed update functionality is not included
  • Original code only: You receive clean, unmodified developer files

Usage Note: Some products may require license keys for full functionality. Please review product requirements before purchasing if this is a concern.

Still Have Questions?

Our support team is ready to assist you with any additional inquiries about our products and services.

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